Responsibilities

• As a Drayage Carrier Sales Representative, you will be responsible for the day to day intermodal operations of a non-asset based transportation and logistics company
• Communicate with the sales team and customers to build and maintain ongoing relationships
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Work with the sales team to provide and negotiate competitive pricing and rates
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities
• Assist in Market Rate development and updates by providing feedback from drayage partners
• Create growth initiatives with core drayage partners
• Understand growth strategy, goals, commitments, policies, and pain points of assigned accounts or region
• Maintain relationships with drayage dispatch contacts
• Assign drayage coverage to inbound/outbound loads to include bounce recovery
• Utilize IMDL Tracking Exceptions Tab to ensure loads are tracked and updated in timely manner

Qualifications

• High School Diploma
• Understanding of import, export, and intermodal Drayage
• Superior customer service skills
• Excellent computer competency
• Problem resolution skills, detail-oriented, high level of multi-tasking skills are a must
• Possess professional phone mannerisms
• Outgoing personality; high energy; flexible
• Great attitude and desire to work hard while having fun