Responsibilities:

• The primary duty of the Senior Import Coordinator is to review and process import transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service
• Duties will include preparation of freight quotes, tracking of freight and invoice processing
• The Import Agent performs all duties correctly and in compliance with all government regulations
• Promoting a positive relationship with the client by ensuring excellent, timely and proactive customer service at all times and in conjunction with other departments and third parties
• Tracking and reviewing shipping status to ensure timely departure, arrival, and delivery of freight; enter milestone data
• Processing data through our freight management system, and obtaining bank releases and other government agency releases as appropriate
• Processing arrival notices for incoming shipments
• Communicating with customs brokers and logistics providers to resolve any potential issues or delays
• Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use and negotiating competitive rates
• Obtain proper approval and releases from customers, as well as signed proof of delivery
• Departmental Training and Development
• Departmental Leadership and Support

Requirements:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• A high level of energy and a "can-do" positive attitude
• Strong proficiency in Microsoft Office, particularly Excel, Word and Outlook
• Excellent verbal/written communication skills
• Minimum 5 years relevant work experience in the freight forwarding industry or logistics field
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job