Responsibilities:

• The role of the export specialist is to facilitate the movement of products/equipment/ materials out of the country, via ocean or air freight, in accordance with organizational policies and procedures, and to comply with relevant local, country and international laws and processes
• In addition, this role provides customer service with regard to: bookings, rates, document production, accounting, agent interaction and problem solving
• Prepare and coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all export activities
• Coordinate cargo pick up/transfer and monitor status
• Communicate with export related authorities, customers and suppliers, in all relevant territories and countries, to ensure efficient, positive and lawful relations, support and activities
• Obtain spot rates when necessary
• Communicate/correspond with overseas agents and clients in a timely manner, to include: pre-alerts, rate requests, shipment status, etc
• Track shipments and update customers/agents of status
• Create and maintain customer files
• Create customer invoice and approve payables
• Audit files to ensure accuracy and completion
• Ensure accurate data entry and document upload into the system
• Assist other departments/divisions as needed, or when requested by department or branch manager

Requirements:

• Excellent organizational skill
• Excellent communication skill
• Strong computer skills including Microsoft Office suite
• Detail oriented, able to multitask and meet deadlines
• Ethical and team player
• High School Diploma or GED required