What You Will Be Doing Day-to-Day:

• Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors.
• File break/down, classifying data entry, photocopying, scanning and some assembling of entries.  Import air recoveries, check cutting and delivery order creation is part of this position.
•  Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met.
• Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
• Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
• All other tasks as assigned by supervisor and or manager.
• Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.

Other Skills We Hope to See:

• A minimum of 3 to 5 years of Entry Writing in freight forwarding industry
• A high school diploma or equivalent certificate required
• Accurate and rapid data entry with the ability to multi-task
• Proven customer service needs with the ability to problem-solve
• Proficiency in Microsoft Office and Outlook
• Strong organizational skills
• Excellent verbal and written skills
• Project a professional image to the customer