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Responsible for customer service, face to the customer for LCL and FCL shipments.
Responsible for handling LCL shipments from beginning to end, no billing.
Be able to communicate with our origin offices. Includes advising them of a new shipment and giving details in order for our office to arrange pick up of the cargo.
Respond to emails timely.
Resolve any problems with CFS stations and/or the gateway.
Willing to learn and take on new responsibilities when asked.