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Plan, organize, and control the input, movement, process/sort, and output of the operations to ensure a high level of service and quality at a minimal cost
Responsible for selecting, training, and developing a staff of 1 to 18 direct reports
Conduct meetings to provide employees with daily information regarding division/operation
Apply consistent administration of disciplinary procedures
Maintain accurate reports/paperwork, payroll, performance reviews, MBO, and personal record statistics
Oversee safety methods and programs are implemented and maintained
Instruct employees with/on methods to instill a service-conscious attitude, and minimize service failures
Ensure cost-effectiveness of operations through established control of equipment, utilities, and supplies
Maintain contact with customers (internal and external) with regard to conditions affecting the service level of area served
Oversee movement and activities of all related products to ensure maximum efficiency
Requirements:
Associate or Bachelor Degree
5+ years experience with ocean import/export in freight forwarding