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Responsibilities:
Training and developing employees
Establishing short term, midterm, and long term goals
Providing input on and/or conduct mid and year end reviews
Providing input on compensation decisions
Providing input and recommendation on staffing forecasting & decisions
Educating employees on corporate compliance policies
Organize, plan, coordinate and control specific phases of team operations
Prioritize and delegate work. Monitor for accuracy, completeness, and efficiency
Develop and document operational process within team and process for interaction with other branch teams
Document work flow and job description of individual team members
Actively work with management to identify, develop, and monitor metrics to measure performance of team and members
Qualifications:
2+ years of global forwarding experience specifically in Ocean Imports
2+ years of direct or indirect people leadership experience
Direct or indirect supervisory, management or leadership experience
Strong written and verbal communication skills
Strategic and creative thinking skills
Strong problem solving skills