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Ocean Import Agent | Jobs with BCS Placement

Ocean Import Agent Accepting Candidate

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  • California
  • United States
  • Permanent (Full Time)
  • 50,000-$60,000
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Job Description

Responsibilities:

  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo. 
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
  • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
  • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
  • Build great relationships with customers, responding timely and following up on issue resolution
  • Provide reporting and documentation support to internal and external customers.
  • Participate in customer business reviews.
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Qualifications:

  • High school degree or GED equivalent
  • Bachelor’s degree   
  • 1+ years of Global Forwarding experience
  • Proficient in Microsoft Office Suite of programs
  • Excellent communication, prioritization, and multi-tasking skills
  • Strong customer service skills, interacting with customers and being client focused
  • Excellent follow up with customers and the network
  • Critical-thinking, flexibility, and problem-solving skills
  • Attention to detail
  • Ability to work in a fast-paced and deadline-driven environment
Kelly Usher

Kelly Usher is recruiting this position.

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