Position Responsibilities:

• Build and maintain relationships with existing carriers
• Monitor carrier performance utilizing carrier scorecards and hold carriers accountable for established KPI’s
• Issue and manage corrective action plans
• Utilize benchmarks to procure transportation services at rates that are competitive to market as the escalation point for carriers and internal teams to resolve service and operational issues
• Manage carriers to ensure compliance to government regulations as well as company policies and procedures
• Communicate market conditions which may impact capacity, cost, and service
• Negotiate contract renewals and rate agreements
• Collaborate with carriers and internal teams on continual improvement initiatives
• Manage network, ad hoc, and lane level RFP’s
• Ensure carrier capacity meets operational needs
• Create and manage route guides
• Manage spot loads (bid board)
• Utilize FreightFriend, Carma and other carrier management applications
• May be required to be on call and work as part of a Saturday rotation

Job Qualifications:

Required

• Bachelor’s degree
• 3 years of professional experience or related training
• Experience with organization, planning, and follow through

Preferred

• Bachelor’s degree in Logistics, Transportation, or Supply Chain Management
• 3 years of experience in logistics, transportation, supply chain management, brokerage
• Experience negotiating with carriers and brokers across multiple modes of transportation
• Experience working in a TMS and/or CRM
• Competency in Microsoft Office and Google applications