Responsibilities:

• Increase market share within assigned territory or client and achieve assigned financial budget for volume, revenue and profit.
• Prepare and present proposals, make recommendations for new services, extensions, or enhancements and overcome objections to closure.
• Take initiative for periodical tenders in assigned client, territory, industry or market.
• Successfully close new business and onboard new clients.

• Expected to meet Sales Targets assigned by management.
• Support and give coaching for other sales members to develop new business
• Increase market share within existing middle~large size customer base.
• Maintain contact with all clients to ensure high levels of client satisfaction. Resolve sales or delivery issues. Handle and initiate trouble shooting with operation members.
• Work with customers on service proposals, rate quotations, air/ocean transportation schedules for new destinations. Manage ad hoc pricing requests.
• Recommend and offer solutions for customer needs regarding regulations, methods of loading, crating, handling freight and special equipment availability. Ensure full understanding of such requirements and service offering.
• Reviewi & update profitability of existing business and manage the business contract renewal.
• Support & give coaching for other sales members to maintain business relationship and to expand business.
• Ensure the highest level of service by collaborating with branch operations in identifying and resolving problems and leveraging industry expertise and account management experience.
• May coordinate shipments with shippers, operations, trucker and carriers, on behalf of the Customers.
• Coordinate with the credit department to establish lines of credit for new accounts and negotiate letters of credit.
• Provide reports on rates, use of carriers, major operational problems.
• May assist, communicate and follow-up with other U.S. and foreign offices regarding targeted or joint customers.
• Proactively establish and maintain effective working team relationships with all branch operations departments.
• Participates and contributes to the development of educational programs offered to clients.
• Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
• In consultation with Regional Sales Manager, VP, Director , or upper management, achieve annual target volume, and P&L for regional/branch sales for assigned accounts or territory or industries.  Expecting much larger responsible target than Sales Manager I.
• Develop standard operating procedures for major accounts.
• Attend joint calls with upper management or the other sales staff, and join region/branch sales meetings; collaborate in multi-region/branch sales efforts.

• College Degree in a related field plus 3 or more years’ related experience in international shipping or international logistics
• An equivalent combination of education and Sales/Sales assistant/Customer service experience may be considered
• Strong interpersonal and communication skills (written & oral)
• Must be able to effectively articulate views both within the Company and externally with clients
• Ability to develop strategies and tactics to meet existing and new clients' needs and provide customized solutions
• Highly organized and results oriented
• Demonstrated ability and flexibility in adapting to a constantly changing environment
• Bi-lingual Language (English and Japanese)