ESSENTIAL FUNCTIONS:

• Prepare, review and process appropriate documents (i.e. customers classification, commercials invoices, etc.) ensuring files contain all necessary copies, are accurate and in the proper sequence
• Process customs entries and check customs release details to ensure any discrepancies are handled promptly and accurately
• Receive and track customer bookings/shipments, update client of shipment status/delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all files
• Comply with all company business process guidelines
• Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party
• Resolve and reconcile incorrect payables by working with vendors and overseas offices
• Assist sales, department manager(s) and colleagues in compiling quotes
• Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines
• Provide responsive customer service
• Dispatch freight for delivery, maintain communication with trucker throughout delivery
• Other duties as requested