Position Summary

The Entry Writer II is responsible for the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers.   The Entry Writer serves as a customer advocate and must possess good customer service skills. 

Responsibilities:

• Receive and review documentation, to input and transmit data for CBP release of shipments.
• Follow SOPS for each customer on the correct method and data required for preparing an entry.
• Possess the ability to classify products according to the HTSUSA
• Ability to identify products that are subject to PGA's
• Organize the work area to identify the status of every file through every phase of the CBP entry process.
• Recognize routine and non-routine transactions for reporting discrepancies to management.
• Responsible for meeting KPI's (Key Performance Indicators) for Import operations
• Report all issues to customers and management affecting timely clearance and delivery in a timely manner.
• Report problem resolutions to management in a timely manner including suggestions for problem avoidance in the future.
• Communicate in writing or verbally with customers and management all issues affecting specific urgent shipments
• Track and trace shipments and coordinate with airlines, steamship lines, freight forwarders and CFS on the availability of imported shipments
• Arrange with trucking companies the pick-up and delivery of freight solutions to simplify and expedite cargo flow

Requirements:

• High School Diploma and or GED
• 3-5 years of experience and/or training as an entry writer or in customs broker operation and/or training
• Must have sound knowledge of US Customs and Harmonized Tariff Codes