Responsibilities:
• Maintaining Bookkeeping databases and spreadsheets, updating information as needed• Monitor and reconcile overdue accounts
• Recovers overdue payments on accounts
• Track debtors down by phone/email and assist them to make payments
• Communicating with clients/customers to request and arrange payments
• Recording and tracking payments in databases
• Updating client accounts based on payment or contact information
• Resolve billing issues & disputes by organizing all accounts and identifying collection issues.
• Maintain knowledge on all account information and monitor all invoices and statement.
• Timely response to internal and external inquiries for accounts receivable accounts
• Using various skip tracing methods to locate clients.
• Ensuring ACH requests are processed correctly.
• Complying with applicable laws, regulations, policies and procedures.

Requirements:
• Strong understanding of basic accounting and finance procedures and concepts
• Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure
• Computer literacy - Microsoft Office (Outlook, Word, Excel, and Power apps)
• Ability to multitask while maintaining high level of customer service
• Expert project management and organizational skills
• Accuracy and attention to details
• Proficiency with financial management software a plus
• Ability to follow direction
• Knowledge of D&B and Experian reporting
• Ability to abide by all internal company policies and procedures
• Desired Skills:
• Time management skills
• Skip-tracing abilities
• Small claims knowledge
• Organization skills
• Brokerage/Freight Forwarding experience