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JOB SUMMARY
Ocean Import Forwarding Specialist with LCL, FCL and rail experience. Primarily Ocean Freight.
ESSENTIAL JOB FUNCTIONS
• Deliver exceptional customer service by means of excellent quality performance.
• Timely communication with customers via email and phone.
• Cargowise experience preferred.
• Keep records of customer contact, transactions, comments, and complaints. Ensure documentation is complete, profession, and accurate.
• Communicating and coordinating with colleagues as necessary.