Ocean Import Customer Service Agent
- Illinois
- United States
- 45,000 - $55,000
Job Description
Responsibilities:
- Cargo management opening files
- Tracing and tracking shipments from start to finish
- Turn over arrival notices to brokers
- Manage bookings and arrange deliveries
- Provide updates to internal team and external customers
- Assist with invoicing
- Create and run reports to customers via Excel
- 2 years of Ocean Import Experience with a Freight Forwarding company
- Cargowise experience a plus
- High school diploma .
- Knowledge of computers, including Word and Excel.
- Ability to multi-task, strong customer service skills.
- Previous experience in imports
- Able to analyze problems and execute solutions in a timely manner
- Must have great communication skills
- Medical, Dental, and Vision Insurance, Prescription Drug Coverage
- Health Care Spending Account
- Disability and Life insurance
- 401K Employee Plan
- Paid Holidays and Vacation
- Career Advancement Potential
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