Maids table how learn drift but purse stand yet set. Music me house could among oh as
their. Piqued our sister shy nature almost his wicket. Hand dear so we hour to.
Develop and maintain an efficient, cost effective export operation
Measure plan to actual and develop and implement corrective action, as necessary
Develop and implement information and administrative systems to support export services and programs
Train and develop staff to achieve maximum efficiency and effectiveness
Develop and direct export department team members to perform all assigned operations functions
Ensure compliance with government regulations (TSA, CBP, etc.)
Develop and implement measures, standards, and operational processes to ensure high quality services for customers
Perform regular evaluations of results accomplished
Ensure the accuracy of data and conduct accurate review and closeout of files
Implement continuous improvement plans and actions to ensure steady progress is made in export documentation, customer relations, rating, quoting, booking, tracking, and invoicing activities
Maintain courteous, prompt, and efficient customer relations
Help select, train, and develop qualified personnel
Prepare timely management information and reports as specified and requested
Oversee the routing and rating of all export shipments booked
Oversee the pick-up and transfer of shipments with appropriate partners
Establish and maintain all necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel
Maintain all facilities and equipment in a good state of repair
Ensure compliance with Hazardous Materials regulations
Ensure all export vendors meet service standards and provide the best possible price and service
Adhere to established credit policies
Ensure export documentation is accurately processed, distributed, and released to steamship lines, airlines, freight forwarders, customers, and agents in a timely manner
Develop and maintain successful relationships with local vendors (e.g., steamship line representatives, airlines, freight forwarders, customs brokers, local pickup and delivery companies, regional trucking companies, line haul providers)
Treat proprietary information with the utmost confidentiality and maintain the security of computer systems
As a joint responsibility with the Branch Manager, develop and maintain an office atmosphere conducive to continual growth of employees
Requirements:
5-7+ years of experience in international freight forwarding
3+ years of managerial or leadership experience
Strong customer relations ability with analytical and technical skills that can be utilized to produce creative ideas/solutions
Demonstrated successful negotiation and customer satisfaction skills
Effective verbal, written and interpersonal communication skill
Demonstrated organizational and management experience, including process improvement techniques
Demonstrated analytical, business planning and problem-solving skills
Working knowledge of PC and business applications (including Microsoft Office)
CargoWise experience
College degree in business, transportation, logistics or equivalent combination of experience and education