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Services multiple customer accounts by receiving, stocking, or pulling orders according to request and directing workflow of the employees within the account
Leads team per client SOP's and ensures all customers have an accurate customer profile and power of attorney
Monitors Entry Status Report and reviews rejected entries and Post Entry Work
Coordinates with Import Supervisor to properly resolve CF28's and CF29's and closed TIB's
Assists team members in resolving issues with Customs, OGA, and Carriers
Monitors accounting processes; including billing, AP/AR issues, and revenue opportunities
Directs employee teams, including maximizing team productivity, tracking labor hours, training staff, and performance reviews
Requirements:
Positive attitude, attention to detail, high-level of customer service, and ability to multi-task
High School Diploma or GED (General Education Diploma) equivalent
2 years relevant experience or an equivalent combination of education and experience
Ability to occasionally lift and/or move up to 25 pounds