Develops a thorough understanding of clients’ shipping requirements. Demonstrates sound customer service and
data entry skills to support growth within current position. Gains job related regulatory knowledge of current position.
Reviews and processes day to day operations, evaluates compliance needs, and makes recommendations. Ensures
clients are provided with timely and accurate clearance services. Reviews documentation and communicates with
clients to ensure compliant customs transactions.
Prepares customs entries and bonds, primarily air and ocean, with some cross-border.
Ensures regulatory requirements and proper documentation, including transit documents and customs clearances, exists for shipments.
Maintain client specific HTS databases
Ensures documentation is accurately processed, distributed, and released to carrier, forwarders, customers, and agents in a timely manner.
Oversees and completes accurate billing to clients based on established client pricing, while ensuring accurate costs and profits are maintained.
Establishes knowledge of Inco terms and commercial invoice requirements.
Provides support to coworkers in training and audit oversight.
Increases company value proposition by utilizing compliance expertise to provide support regarding classification, documentation, and other government agencies to clients.
Assists with Global Trade Management projects as needed including classification, post entry filing, auditing, etc.
Prepares timely management information and reports as specified and requested.
Maintains courteous, prompt, and efficient customer relations
Establishes and maintains all necessary procedures to assure a clean, properly organized, safe and healthy environment for all personnel.
5+ years operational experience in preparing, filing, and auditing customs entries.
Certified Customs Specialist preferred.
Experienced in working with Participating Government Agencies involved in the customs clearance process.
Effective verbal, written, and interpersonal skills.
Knowledge and experience in customs entry software, spreadsheets, and databases (Excel and Word) applications required.
Knowledge of applicable state, federal, and international laws and regulations as they relate to primary services provided (i.e., customs, security, other import and export government agencies that regulate international trade).
College degree in business, transportation, or logistics
Some leadership experience, as this is a senior level operations position.