Domestic Dispatch
- Illinois
- United States
- Accepting Candidate
-
1 years
Job Description
Responsibilities:
Qualifications:
- Data entry for all domestic deliveries, charter flight, customer specific transportation needs, special projects, invoice reconciliation when needed.
- Within the training period, become an expert in all areas of the company software, specifically Control Tower, Smart Cargo, and OA, especially in the file creation for domestic and air import departments. Tasks include DO creation, spreadsheet updating, invoicing, billing, and file closings.
- Monitoring of freight, customs clearance, availability for pick-ups, and checking with customers for potential appointment dates and times.
- Appointment setting experience a must.
- Backup for all of dispatch department, including appointment requesting, truck routing, carrier follow-up, costing, and data entry.
- Liaison for dispatch department with all departments, all outside full truckload and less- than truckload carriers, receiving warehouses, and direct shipment customers.
- Customer service for all vendors (internal & external) and answering questions on behalf of the dispatch department, for these customers.
- Required to make basic decisions based on Best Practices, and Costing models
- Additional various clerical detail when needed.
Qualifications:
- 1+ years of freight forwarding experience in dispatch/logistics.
- Knowledge of and familiarity with DOT regulations, a plus.
- High school diploma.
- Knowledge of geographical area to facilitate efficient routing.
- Excellent interpersonal and communication skills, verbal and written.
- Knowledge of loading and unloading containers.
- Must have a good computer data entry skill. Proficient in Microsoft Excel, Word and Outlook
- Ability to prioritize and multi-task, take initiative and achieve results
- Ability to work under pressure and time management.
- Proficient in math.
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