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Prepare Air Import shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed.
Prepare Air import documents for distribution to brokerage department and/or Customers’ Broker
Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities in order to obtain necessary information in order to process shipments in the best way.
Billing functions and collections
Customer Service / Service Quality
ISO Internal Auditor
Filing and data entry
Good communication skills (written and oral)
Develop and maintain collaboration in a cooperative and respectful manner with all levels of staff
Special Duties may be assigned based on the needs of management. Your future assignments will depend on the needs of the department, your performance, and capabilities.
Requirements:
3+ years experience with air import operations in freight forwarding
Organizational skills
Excellent customer service skills
Ability to problem-solve
Flexibility with hours and availability to work any OT