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Stable and growing logistics company currently seeking an experienced, energetic self-motivated professional for the position of Domestic Operations Agent.
The schedule for this role is Saturday - Thursday, 9pm - 6am, onsite only - no remote or hybrid option at this time.
Responsibilities:
Track/trace shipments that are in transit to make sure they clear the hubs
Follow up on late night (hot shot) deliveries
Track freight to Germany and advise team in Germany when it's ready for pick up
Follow up on AOG and NFO
Rotation of weekend on-call (remote)
Coordinate freight via Commercial Air flights, Dedicated truck runs and LTL
Provide on-demand service for our client base
Update customers as to tracking and tracing information and any delays to ensure timely delivery and build trust with the customer
Utilize knowledge as to shipping constraints via commercial air and advise all air carriers and customers
Requirements:
2+ years or more of experience in the freight forwarding industry
Working knowledge of asset recovery services is a plus
Familiarity with TSA regulations as they relate to air freight
Comprehensive knowledge of standard operating platforms (Microsoft office, Outlook etc)
Innovative and creative problem solver with highly developed operational and communication skills
We are willing to train a qualified candidate in any area which they may not have had the opportunity to grow in!
Team members will be fully emersed into many aspects in our logistics services
Are you an ambitious professional who is seeking a position within the logistics service industry ? If so, please reply apply today!
Benefits:
- Great heatlh/dental/vision benefits
- 401K
- 15 days of PTO