Job Description
Responsibilities:
• The Account Representative - Air Import is responsible for coordinating and executing shipments to ensure adequate service levels of clients are met
• This position supports the company's day to day functions and is the direct liaison for assigned shipments
• Coordinating and executing shipments to ensure excellent customer service levels
• Maintain communication with customers, carriers, overseas agents, and vendors
• Handles accounting processes; including price negotiations, on-time billing, zero demurrage mindset, rate calculations, price conversions, profit and loss analysis
Qualifications:
• Positive Attitude, attention to detail, high-level of customer service, and ability to multi-task
• High school diploma or GED (General Education Diploma) equivalency
• Minimum 3 years relevant experience in the importation of goods or an equivalent combination of both education and experience
• Knowledge of the movement of freight via ocean
• Knowledge of Government Agency requirements
• Ability to occasionally lift and/or move up to 25 pounds