Support the sales team using sales cycle in Hubspot with process improvement, measurement, tracking and analytics relevant to their functional areas from top of funnel to close
Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
Enhance sales productivity by enabling the team to work smarter by simplifying processes
Create monthly content to contribute to executive presentations
Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
Own the end-to-end process of tracking the internal sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management via direct sales and channel partners.
Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes to coordinate with customer service
Managing and maintaining sales data in Hubspot and other sales and marketing software programs
Providing models and organizing statistical studies, customer surveys and case studies for the Sales Department and communicate to PR and marketing colleagues
Recognizing, developing, and implementing process improvements within the Sales organization, as well as hand-off/discovery processes from SDR to Account Executives to CS Implementation/Onboarding
Developing and maintaining daily, weekly, monthly and quarterly reports and Key Performance Indicators
Assisting the Sales Leaders with Pipeline and Opportunity inspection and preparing Quarterly Business Review presentations
Creating and maintaining Sales Department policies, procedures, training manuals, and sales-related resource material
Assisting with the development of Enterprise Partner onboarding processes
Coordinate marketing efforts of channel partners and marketing department for the timely dissemination of partner success stories, PR and press
A self-starter with a ‘builder’ mentality that flourishes in a fast pace, startup environment
5 years of experience in sales operations / rev ops as a subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
Advanced Excel skills with a strong understanding of CRM applications and email marketing strategies.
BA/BS degree in business, marketing or technology preferred
Demonstrated working knowledge of the Logistics and/or SaaS markets a plus
Excellent written and verbal communication to stakeholders