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The Ocean Export Operations Manager is responsible for directing the export operations of the department and related functions of the station while maintaining a compliant, productive and profitable operation
Responsibilities:
Monitors team productivity and assigns new accounts
Establishes new accounts, based upon review of POA’s and completed client information sheets, etc. · Initiates and handles new client start up processes
Trains individuals within teams to take responsibility of new client accounts
Maintains customer relationships
Reviews daily reports to eliminate potential errors
Resolves problems, troubleshoots
Reviews and addresses accounting discrepancies
Manages employees including interviewing, hiring, training, evaluation, and coaching
Ensures assigned work group members have recorded time and attendance
Oversees on-site technologies
Offers support to other stations as needed
Attends industry related seminars, conferences, etc.
Other duties as required and assigned
Requirements:
4+ years of Ocean Export and Management experience
Bachelor’s degree preferred
Must be PC literate and proficient with Microsoft products
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to effectively communicate verbally and via written correspondence, write reports, and present data in groups
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Cargowise experience preferred, but not required as training will be provided upon hire