Capacity Supervisor - Remote
- Dallas, Texas
- United States
- Permanent (Full Time)
- 70,000-$100,000
Job Description
Responsibilities:
- Assist with process procedure documentation, revisions, and release.
- Work closely with management and team to develop pro-active procedures.
- Communicate with team as to changes, updates, or additions to Company policies.
- Participate in employee suggestion recommendation to process improvement.
- Establish and maintain interpersonal relationships, information sharing, developing, and building skills within the team and promote participation in company events.
- Monitor the follow up on shipment and customer issues insuring satisfactory resolution.
- Hire, train, develop, and appraise staff effectively to meet performance and behavioral expectations.
- Challenge performance to the highest standards.
- Maintain metrics of department performance and review with staff.
- Make pay and promotional recommendations.
- Resolve employee grievances.
- Administer employee disciplinary actions.
- Conduct performance reviews.
- Review and approve employee time records and PTO requests.
- Make hiring and termination recommendations.
- Work with Truckload team to identify consolidation opportunities for optimal routing solutions.
- Aggressively pursue and ensure 100% compliance with all TSA regulations regarding the Indirect
- Air Carrier Standard Security Program and Shipper’s Security Endorsements.
- HS Diploma
- 5+ years industry experience.
- Systems thinking; able to recognize patterns and trends in data.
- Knowledge of freight forwarding or transportation
- Ability to apply sound learning principles, agile methods, and management skills together to development team for scalability.
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